Human Resource Management Shaped In A Platform: A Literature Review


  • Chiara Ottolenghi


Electronic Human Resource Management, Gig-work, Knowledge Sharing Platform, e-HRM


Purpose of the paper: Technology is radically changing the way we do many things in our lives, including how companies work internally. In order to adapt to change, Human Resource Management should evolve toward digital.

Methodology: Through a literature review, it has been analyzed how many papers on electronic human resource management platforms are in literature, what kind of studies have been made on the topic, which are the many definitions of key concepts. The degree of depth of certain subjects is then analyzed and the relation to each other is studied.

Findings: It has been given a definition of what these platforms really are, explanation of their functionality and attributes, it has been noted which are the journals that write the most about the topic, which are the countries where the authors come from, and that the topic is growing fast in the last years. It has been made a focus on: Technology, Recruiting, Assessment, Strategy, and Organizational Performance.

Research limits: The research may have limitations because the keywords used on the search platforms, include certain papers, meanwhile it could exclude some others that could be considered important by other researchers.

Practical implications: It could be interesting to explore what are critical and success factors on information technology and innovation.

Originality of the paper: Managers can use the multidimensional scaling analysis and the topics correlated to the thematic area in order to understand better these platforms. This study can help managers to solve practical issues that companies might face.


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