Motivations, perceived risk and behavioural intentions in hard adventure tourism. A natural park case study
DOI:
https://doi.org/10.7433/s100.2016.11Keywords:
adventure tourism, perceived risk, behavioural models, natural parksAbstract
Purpose of the paper: This study on consumer behaviour intends to combine two lines of investigation. First, we examine how different motivation factors in adventure tourism affect behavioural intentions. Secondly, in order to provide a better understanding of behavioural intentions we further explore the differences between the groups of individuals’ subjective perception of risk.
Design/methodology/approach: A visitor survey was conducted on a sample of hard adventure tourists at the Friuli Dolomiti Alps Natural Park. Factor analysis of motivational items resulted in four dimensions (i.e. nature, risk, contemplation and socialization). In order to discover a relationship between the four motivational factors and the adventure tourists’ behavioural intention, a stepwise regression analysis was conducted. Then, using ANOVA and post hoc analysis (Scheffe’s test), the existing differences between various levels of risk perception of adventure tourists and their response to behavioural intentions were analysed.
Findings: The analysis of motivational factors indicates that “activity related motivations” include four dimensions: nature, risk, contemplation and socialization. The stepwise regression results show that nature is the only motivational factor that affects tourists’ behavioural intention.
Originality/value: This paper shows that “nature” is the key motivational factor for adventure tourists to revisit a park.
Practical implications: The analysis provides a framework suggesting how organizations might usefully implement a marketing strategy. This study encompasses the risk perception as a motivational factor and tries to discuss how this concept can be operationalized in tourism marketing.
Limitations: This paper presents two main limitations. Firstly, the cross sectional nature of the data, and secondly, the hypotheses were tested using a sample from a limited area.
References
ADVENTURE TRAVEL TRADE ASSOCIATION (2013), Adventure tourism market study.
ANSELMI F.A. (2010), “Ecoturismo: caratteristiche e potenzialità di sviluppo in Italia”, Rivista italiana di economia demografia e statistica, vol. 64 n. 1-2, pp. 15-22.
BACCARANI C., BRUNETTI F., COBELLI N., ROSSATO C., SIMEONI F., UGOLINI M., VIGOLO V. (2007), “Verona sistema turistico locale? Un itinerario nel turismo del capoluogo scaligero tra realtà consolidate e potenzialità inespresse”, in Sciarelli S., Il management dei sistemi turistici locali. Strategie e strumenti per la governance, Giappichelli, Torino, pp. 411-435.
BANDURA A., WOOD R. (1989), “Effect of perceived controllability and performance standards on the self- regulation of complex decision making”, Journal of Personality and Social Psychology, vol. 56, pp. 805-814.
BARILE S., GOLINELLI G. (2008), “Modalità e limiti dell’azione di governo del territorio in ottica sistemica”, in Barile S., L’impresa come sistema. Contributi sull’Approccio Sistemico Vitale (ASV), Giappichelli, Torino, pp. 243-268.
BARILE S., GOLINELLI M.C., NIGRO C., LIGUORI M., TRUNFIO M. (2007), “I sistemi turistici locali e l'organizzazione turistica regionale: il quadro normativo di riferimento”, in Sciarelli S., Il management dei sistemi turistici locali: strategie e strumenti per la governance, Giappichelli, Torino, pp. 85-111.
BECK U. (1992), Risk society: Towards a new modernity, Sage, London.
BEERLI A., MARTÍN J.D. (2004), “Tourists’ characteristics and the perceived image of tourist destinations: a quantitative analysis - A case study of Lanzarote, Spain”, Tourism Management, vol. 25, n. 5, pp. 623-636.
BEH A., BRUYERE B. (2007), “Segmentation by visitor motivation in three Kenyan national reserves”, Tourism Management, vol. 28, n. 6, pp. 1464-1471.
BERNS G.N., SIMPSON S. (2009), “Outdoor recreation participation and environmental concern: A research summary”, Journal of Experiential Education, vol. 32, n. 1, pp. 79-91.
BONEL E., MORETTI A., RISPOLI M., TAMMA M. (2005), “I prodotti culturali in una prospettiva economico-manageriale”, Economia Della Cultura, vol. 15, n. 4, pp. 497-511
BOWERMAN B.L., O'CONNELL R.T., ORRIS J.B. (2004), Essentials of business statistics, McGraw-Hill/Irwin, pp. 848.
BRADLEY J.C., WALICZEK T.M., ZAJICEK M. (1997), “Relationship between demographic variables and environmental attitudes of high school students”, Journal of Natural Resources Life Science Education, vol. 26, n. 2, pp. 102-104.
BUCKLEY R. (2010), “Communications in adventure tour products: Health and safety in rafting and kayaking”, Annals of Tourism Research, vol. 37, n. 2, pp. 315-332.
BUCKLEY R. (2012), “Rush as a key motivation in skilled adventure tourism: Resolving the risk recreation paradox”, Tourism Management, vol. 33, n. 4, pp. 961-970.
CAMPBELL M.C., GOODSTEIN R.C. (2001), “The moderating effect of perceived risk on consumers’ evaluations of product incongruity: preference for the norm”, Journal of Consumer Research, vol. 28, n. 3, pp.439-449.
CERQUETTI M., FORLANI F., MONTELLA M., PENCARELLI T. (2007), “I Sistemi Turistici Locali nelle province di Pesaro e Urbino e Macerata”, in Sciarelli S. (a cura di), (2007), Il management dei sistemi turistici locali: strategie e strumenti per la governance, Giappichelli, Torino, pp. 315-351.
CHI C.G.Q., QU H. (2008), “Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach”, Tourism Management, vol. 29, n. 4, pp. 624-636.
CHO J., LEE J. (2006), “An integrated model of risk and risk-reducing strategies”, Journal of Business Research, vol. 59, n. 1, pp.112-120.
CINI F., KRUGER S., ELLIS S. (2013), “A model of intrinsic and extrinsic motivations on subjective well-being: The experience of overnight visitors to a national park”, Applied Research in Quality of Life, vol. 8, n. 1, pp. 45-61.
CSIKSZENTMIHALYI M. (1990), Flow: The psychology of Optimal Experience, Harper & Row Publishers, New York.
DEL BOSQUE I.R., MARTÍN H.S. (2008), “Tourist satisfaction a cognitive-affective model”, Annals of Tourism Research, vol. 35, n. 2, pp. 551-573.
DEL CHIAPPA, G., GRAPPI, S., ROMANI, S. (2009), “The responsible tourist’s behavior: an empirical analysis in Italy”, Paper presented at the 8° International Congress Marketing Trends, Paris, France.
DELLA CORTE V., MICERA R., SAVASTANO I. (2007), “Il caso della Penisola Sorrentina”, in Sciarelli S. (2007), Il management dei sistemi turistici locali. Strategie e strumenti per la governance, Giappichelli, Torino, pp. 281-313.
DELLA LUCIA M., FRANCH M., MARTINI U. (2007), “L’identificazione dei Sistemi Turistici Locali mediante il modello del distretto industriale. Il caso delle Dolomiti e del Lago di Garda”, in Sciarelli S. (2007), Il management dei sistemi turistici locali: strategie e strumenti per la governance, Giappichelli, Torino, pp. 193-219.
DIPBOYE R.L. (1990), “Laboratory vs. field research in industrial and organizational psychology”, in Cooper C.L., Robertson I.T. (Eds), International Review of Industrial and Organizational Psychology, John Wiley, Chichester, vol. 5 n. 1, pp. 1-34.
EWART A.W. (1989), Outdoor adventure pursuits: Foundations, models and theories, Publishing Horizons, Worthington, Ohio.
EWERT A., VERNON F. (2013), “Outdoor and adventure recreation”, in Human Kinetics (Ed.), Introduction to recreation and leisure (2nd ed.), Champaign, IL: Human Kinetics, pp. 321-340.
FENNELL D.A. (1999), Ecotourism: An introduction, Routledge, London.
FODNESS D. (1994), “Measuring Tourist Motivation”, Annals of Tourism Research, vol. 21, n. 3, pp. 555-581.
GALLI P., NOTARIANNI M. (2002), La sfida dell'ecoturismo, Istituto geografico De Agostini, Novara, pp. 206.
GIDDY J.K., WEBB N.L. (2015), “The influence of the environment on motivations to participate in adventure tourism: The case of the Tsitsikamma”, South African Geographical Journal, vol. 98, n. 2, pp. 1-16.
GNOTH J. (1997), “Tourism Motivation and Expectation Formation”, Annals of Tourism Research, vol. 24, n. 2, pp. 283-304.
HALL C. (1992), “Adventure, sport and health tourism”, in Weiler B., Hall C. M. (Eds.), Special interest tourism, pp. 141-158, Belhaven, London.
HOLYFIELD L. (1999), “Manufacturing adventure: the buying and selling of emotions”, Journal of Contemporary Ethnography, vol. 28, n. 1, pp. 3-32.
HUANG S., HSU C. (2009), “Effects of Travel Motivation, Past Experience, Perceived Constraint, and Attitude on Revisit Intention”, Journal of Travel Research, vol. 48, n. 1, pp. 29-44.
KANE M.J., TUCKER H. (2004), Adventure tourism, the freedom to play with reality, Tourist Studies, Sage Publications, Thousand Oaks.
KERSTETTER D.L., HOU J.S., LIN C.H. (2004), “Profiling Taiwanese ecotourists using a behavioral approach”, Tourism management, vol. 25, n. 4, pp. 491-498.
KIM S.S., LEE C.K., KLENOSKY D.B. (2003), “The influence of push and pull factors at Korean national parks”, Tourism Management, vol. 24, n. 2, pp. 169-180.
LAWTON L., WEAVER D. (2001), “Nature-based tourism and ecotourism”, in Faulkner B., Moscardo G., Laws E. (Eds.): Tourism in the 21st Century; Lessons from Experience, London and New York, Continuum, pp. 34-48.
LAWTON L., WEAVER D., FAULKNER B., MOSCARDO G., LAWS E. (2001) “Nature-based tourism and ecotourism”, Tourism in the twenty-first century: reflections on experience, pp. 34-48.
LI M., CAI L., LEHTO X., HUANG Z. (2010), “A missing link in understanding revisit intention: The role of motivation and image”, Journal of Travel and Tourism Marketing, vol. 27, pp. 335-348.
LIN L.Y., CHEN Y.W. (2009) “A study on the influence of purchase intentions on repurchase decisions: the moderating effects of reference groups and perceived risks”, Tourism Review, vol. 64, n. 3, pp. 28-48.
LYNCH J.G. Jr (1982), “On the external validity of experiments in consumer research”, Journal of Consumer Research, vol. 9, pp. 225-239.
MANFREDO M.J., DRIVER B.L., TARRANT M.A. (1996), “Measuring leisure motivation: A meta-analysis of the recreation experience preference scales”, Journal of Leisure Research, vol. 28, n. 3, pp. 188-213.
MANFREDO M.J., DRIVER B.L., BROWN P.J. (1983), “A test of concepts inherent in experience based setting management for outdoor recreation areas”, Journal of Leisure Research, vol. 15 n. 3, pp. 263-283.
MANNING R. (2011), Studies in Outdoor Recreation: Search and Research for Satisfaction (3rd Edition), Corvallis, Oregon State University Press.
MASON M.C., MORETTI A. (2015), “Antecedents and moderators of golf tourists’ behavioral intentions: An empirical study in a Mediterranean destination”, EuroMed Journal of Business, vol. 10, n. 3, pp. 338-359.
MAXHAM J. (2001), “Service recovery’s influence on consumer satisfaction, positive word-of-mouth, and purchase intentions”, Journal of Business Research, vol. 54, pp. 11-24.
MENGUZZATO G. (2013) “La gestione dei sistemi forestali nel Parco Nazionale della Sila”, Sinergie rapporti di ricerca, n. 37, pp. 111-119.
MONTANARI A. (2009), Ecoturismo; Principi, metodi e pratiche, Bruno Mondadori, Milano, Collana: CAMPUS2, pp. 189.
MORRISON M.A., SUNG H.H. (2000), “Adventure tourism”, in Jafari J. (eds.), Encyclopedia of Tourism, Routledge, New York, p. 11.
MULLER T.E., CLEAVER M. (2000), “Targeting the CANZUS baby boomer explorer and adventurer segments”, Journal of Vacation Marketing, vol. 6, n. 2, pp. 154-169.
NEEDHAM M.D., ROLLINS R. (2009), “Social science, conservation, and protected areas theory Parks and protected areas in Canada”, Planning and management, vol. 3, pp. 135-168.
PENCARELLI T., SPLENDIANI S. (2010), “Il governo delle destinazioni turistiche in una prospettiva di sostenibilità. Profili concettuali ed evidenze empiriche”, in Atti del 9th International Conference Marketing Trends, Venezia, 21-13 January.
PIZAM A., NEUMANN Y., REICHEL A. (1979), “Tourist satisfaction”, Annals of Tourism Research, vol. 6, pp. 195-197.
POMFRET G. (2006), “Mountaineering adventure tourists: a conceptual framework for research”, Tourism management, vol. 27, n. 1, pp. 113-123.
PRAYAG G., JANKEE M. (2013), “Perceived risk, satisfaction and future behaviour of windsurfers: a segmentation perspective”, International Journal of Tourism Policy, vol. 5, n. 1-2, pp. 19-33.
PREBENSEN N.K., WOO E., CHEN J.S., UYSAL M. (2013), “Motivation and involvement as antecedents of the perceived value of the destination experience”, Journal of Travel Research, vol. 52, n. 2, pp. 253-264.
RAJ A. (2004), “Tourist behaviour: An introduction”, in Raj A. (Ed.), Tourist behaviour: A psychological perspective, 3-23, New Delhi, Kaniska.
RID W., EZEUDUJI I.O., PRÖBSTL-HAIDER U. (2014), “Segmentation by motivation for rural tourism activities in The Gambia”, Tourism Management, vol. 40, pp. 102-116.
ROBBINS S.P. (2003), Organizational Behavior (10th ed International edition.), Upper Saddle River, Pearson Education, Prentice Hall, New Jersey.
ROSS E.I.D., ISO-AHOLA S.E. (1991), “Sightseeing tourists’ motivation and satisfaction”, Annals of Tourism Research, vol. 18, n. 2, pp. 226-237.
ROSSI M., MATARAZZO M., MIGLIACCIO M. (2007), “Dal progetto al prodotto: prospettive di sviluppo del turismo nel Sannio”, in Sciarelli S. (a cura di), (2007), Il management dei sistemi turistici locali. Strategie e strumenti per la governance, Giappichelli, Torino, pp. 353-375.
RYU K., HAN H., KIM T. (2008), “The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions”, International Journal of Hospitality Management, vol. 27, n. 3, pp. 459-469.
SAAYMAN M., DIESKE T. (2015), “Segmentation by motivation of tourists to the Kgalagadi Transfrontier Park”, South African Journal of Business Management, vol. 46, n. 1, pp. 77-87.
SCHNEIDER P., VOGT C. (2012), “Applying the 3M Model of Personality and Motivation to Adventure Travelers”, Journal of Travel Research, vol. 51, n. 6, pp. 704-716.
SCHOFIELD P., THOMPSON K. (2007), “Visitor motivation, satisfaction and behavioural intention: the 2005 Naadam Festival, Ulaanbaatar”, International Journal of Tourism Research, vol. 9, n. 5, pp. 329-344.
SCIARELLI M., SAVASTANO I., PIRAS A. (2007), “Il caso della città di Napoli”, in Sciarelli S., Il management dei sistemi turistici locali, Strategie e strumenti per la governance, Giappichelli, Torino, pp. 249-280.
SILVESTRELLI S., BELLAGAMBA A (2007), “Nascita e prospettive del sistema turistico locale ”Misa-Esino-Frasassi”, in Sciarelli S., Il management dei sistemi turistici locali: strategie e strumenti per la governance, Giappichelli, Torino, pp. 221-247.
SWARTHBROOKE J., BEARD C., LECKIE S., POMFRET G. (2003), Adventure tourism: the new frontier, Jordan 613 Hill, Oxford, Butterworth-Heinemann.
TANGELAND T., VENNESLAND B., NYBAKK E. (2013), “Second-home owners' intention to purchase nature-based tourism activity products-A Norwegian case study”, Tourism Management, vol. 36, pp. 364-376.
UM S., CROMPTON J. (1990), “Attitude determinants in tourism destination choice”, Annals of Tourism Research, vol. 17, n. 3, pp. 432-448.
URRY J., LARSEN J. (2011), The tourist gaze 3.0, Sage, London, pp.296.
YATES J., STONE E. (1992), “Risk appraisal”, in Yates J. (Ed.), Risk taking behavior, Wiley, New York, pp. 49-85.
WARSHAW P., DAVIS F. (1985), “Disentangling behavioral intention and behavioral expectation”, Journal of Experimental Social Psychology, vol. 21, pp. 213-228.
References from /within the Sinergie Journal
CASARIN F. (2011), “La soddisfazione del turista tra ricerche quantitative e qualitative”, Sinergie, n. 66, pp. 113-135.
FRANCH M., MARTINI U., INVERARDI P.L.N., BUFFA F. (2011), “Comportamenti e scelte del turista fai-da-te nelle Dolomiti”, Sinergie, n. 66, pp. 153-180.
GOLINELLI C.M., SIMONI M. (2011), “La relazione tra le scelte di consumo del turista e la creazione di valore per il territorio”, Sinergie, n. 66, pp. 237-257.
SCIARELLI S., DELLA CORTE V. (2011), “Il comportamento del turista in condizioni di forte incertezza decisionale”, Sinergie, n. 66, pp. 13